FRRM - Terms of service

Thank you for using the smartphone application "FRRM" (hereinafter referred to as the "App") and related services (hereinafter referred to as the "Service") provided by TaDah LLC (hereinafter referred to as the "Company"). These Terms of Service (hereinafter referred to as these "Terms") establish the terms and conditions for using the Service and the relationship of rights and obligations between the Company and all individuals using the Service (hereinafter referred to as "Users"). By using the Service, Users agree to be bound by these Terms. As these Terms apply to all Users, please read them carefully and agree to them before using the Service.

Article 1 (Use of the Service)

  1. Users must agree to these Terms to use the Service. If you do not agree to these Terms, you may not use the Service.

  2. The Service may not be used through any unauthorized methods other than the official interface and procedures provided by the Company. If the Company reasonably determines that a User is using the Service in an unauthorized manner, or is not complying with these Terms or other rules or policies set by the Company, the Company may suspend the provision of the Service.

  3. In using the Service, Users may use external services approved by the Company other than those provided by the Company (including, but not limited to, Apple ID). The Company shall permit the use of such external services within the Service only if the User consents to the use of such external services. When using external services, Users shall comply with the terms of use of such external services, and the Company shall bear no responsibility for any damages, disputes, or any other matters arising from the use of external services, except in cases attributable to the Company's willful misconduct or gross negligence.

Article 2 (Warranty and Changes to Service Content)

  1. The Company does not guarantee that the Service is free of defects, bugs, or malfunctions, regardless of their nature. The Service is provided on an "as-is" and "as-available" basis.

  2. The Company does not guarantee the accuracy, timeliness, or veracity of the information provided in the Service. Information provided in the Service is provided on the premise that Users will investigate its accuracy, timeliness, and veracity themselves.

  3. The Company may change the content or specifications of the Service, or all or part of the information provided in the Service, or temporarily suspend or discontinue its provision, without prior or subsequent notice to Users.

Article 3 (Commencement of Use and Management of Authentication Information)

  1. Users may start using the Service without registering an account. However, to perform data transfers (such as when changing device models), settings must be made according to the method separately specified by the Company (issuance and entry of a transfer code).

  2. If the settings mentioned in the preceding paragraph are not made, data within the Service (diaries, purchased items, avatar information, etc.) may be lost due to device loss, failure, or deletion of the App. Users shall use the Service upon acknowledging this risk, and the Company shall not be liable for any data loss except in cases attributable to the Company.

  3. Users shall strictly manage their transfer code authentication information (hereinafter referred to as "Authentication Information") at their own responsibility. If the Service is logged into using a User's Authentication Information, the Company shall deem such use to be by the User themselves.

  4. The Company may restrict or suspend the use of the Service if it reasonably determines that a User falls under any of the following: (1) If the User is a member of an anti-social force. (2) If the Company reasonably determines that the User's use of the Service is inappropriate.

Article 4 (Handling of User Information)

  1. Users guarantee that any information they provide to the Company when using the Service is true, accurate, and up-to-date.

  2. The Company may obtain and use Users' access logs and usage status (hereinafter referred to as "User Information") for the purpose of managing the Service, improving quality, and preventing unauthorized use. The handling of User Information shall be in accordance with the separately defined "Privacy Policy."

Article 5 (Fees and Payment Methods)

  1. Basic functions of the Service are free of charge, but some functions, items, or subscription services (hereinafter referred to as "Paid Content") require payment.

  2. The usage fees and payment methods for Paid Content shall follow the payment methods and conditions specified on the purchase pages within the App.

  3. Users shall acquire the right to use Paid Content immediately upon completion of the purchase procedure. Due to the nature of digital content, no cancellations, returns, or refunds will be provided after purchase, except as required by law.

  4. Minors must obtain the consent of a legal representative, such as a person with parental authority, before purchasing Paid Content. If a minor purchases Paid Content using the Service, it shall be deemed that consent from a legal representative was obtained.

  5. The Company may change the price or content of Paid Content, or terminate its sale, without prior notice to Users.

Article 6 (Prohibited Acts)

The Company prohibits the following acts by Users when using the Service. If the Company reasonably determines that a User has engaged in any of the following prohibited acts, it may take any measures it deems reasonably necessary, such as discontinuing or temporarily suspending the Service or deleting User Content, without prior notice: (1) Acts that violate the laws and regulations of Japan or the country/region where the User resides or is located. (2) Acts that infringe on the rights of others or violate social norms or public order and morals. (3) Acts that involve unauthorized access to the hardware, software, networks, or servers of the Company or other Users, or acts that lead to the destruction or interference with their functions. (4) Acts of reverse engineering or attempting to extract the source code of the Service. (5) Acts of collecting or accumulating other Users' personal information without authorization. (6) Acts of using the Service for purposes substantially different from its original intended purpose. (7) Acts of using the Service for commercial, religious, or political activities. (8) Acts of obtaining other Users' Authentication Information, or disclosing or providing Authentication Information to other Users. (9) Acts that violate the terms of use and policies of the App Store, etc. (10) Any other acts that the Company reasonably determines to be detrimental to the Company, the Service, or other Users.

Article 7 (Intellectual Property Rights and Rights to Content)

  1. Intellectual property rights for all data, software, images, text, designs of avatar items, and all other information provided by the Company through the Service (hereinafter referred to as "Company Content") belong to the Company or third parties who have licensed their use to the Company. Users are granted permission to use Company Content only within the scope of private use within the Service and do not acquire any intellectual property rights.

  2. The Company shall not be obligated to back up data stored by Users on servers managed by the Company. Users must perform their own backups (transfer settings, etc.) at their own responsibility.

  3. Copyright for content such as text and images entered into the Service by Users (hereinafter referred to as "User Content") shall be retained by the User or the copyright holder of said content. However, the Company may use (reproduce, adapt, publicly transmit, etc.) User Content within the scope necessary for providing, maintaining, improving, and promoting the Service, and Users shall not exercise their moral rights of authorship against such use.

  4. Users guarantee that User Content does not infringe on the rights of any third party.

Article 8 (Suspension of Service, etc.)

In the following cases, the Company may take any measures it deems reasonably necessary, such as discontinuing or temporarily suspending the Service or deleting User Content, without prior notice: (1) If a User violates or is likely to violate any provision of these Terms. (2) If a User does not use the Service for a certain period of time. (3) If there is a default in payment for Paid Content. (4) In any other cases where the Company reasonably determines that maintaining the contractual relationship between the Company and the User is difficult, such as due to damage to the relationship of trust.

Article 9 (Changes to or Termination of the Service)

  1. The Company may add or delete functions, or temporarily suspend or terminate all or part of the Service.

  2. Users may terminate the Service at any time by uninstalling the App. The Company may also stop providing the Service to Users or add new restrictions to the Service at any time.

Article 10 (Disclaimer of Liability)

  1. If the Company causes damage to a User due to negligence (excluding willful misconduct or gross negligence), regardless of the cause of action, the Company shall only compensate for direct and actual damages (excluding indirect, special, or lost profit damages), and the amount of such damages shall be capped at 100,000 JPY.

  2. If the Company causes damage to a User due to willful misconduct or gross negligence, the Company shall be liable for damages within the scope of direct and actual ordinary damages (excluding lost profits), regardless of the cause of action.

  3. Any troubles or disputes arising between Users or between a User and a third party regarding the Service shall be handled and resolved at the User's responsibility. The Company shall bear no responsibility for such matters except in cases attributable to the Company.

Article 11 (Exclusion of Anti-Social Forces)

  1. Users guarantee that they do not currently, have not in the past, and will not in the future belong to anti-social forces (organized crime groups, members of organized crime groups, persons for whom five years have not passed since they ceased to be members of organized crime groups, quasi-members of organized crime groups, companies related to organized crime groups, corporate racketeers, etc.) and that they will not engage in violent acts, fraudulent/threatening acts, business obstruction, or any other acts that conflict with or may conflict with laws and regulations.

  2. If a User violates the provisions of the preceding paragraph, the Company may take measures such as suspending the User's use of the Service or deleting their registration without prior notice. The Company shall not be liable for any disadvantage or damage caused to the User as a result of such measures.

Article 12 (Effect of Conflicting Terms)

Individual terms of use for each specific service (hereinafter referred to as "Individual Terms") may be established in addition to these Terms. In the event of a conflict between these Terms and Individual Terms, the Individual Terms shall prevail unless otherwise specified.

Article 13 (Changes to these Terms)

  1. The Company may change the contents of these Terms if the Company determines that the change is in the general interest of Users, or if the change is necessary, appropriate, and reasonable in light of the purpose of these Terms, based on the provisions of the Civil Code concerning changes to standardized terms and conditions.

  2. When changing these Terms, the Company shall notify Users of the details of the change and the effective date by an appropriately recognized method, such as posting on the Company website, within a reasonable period. The changed Terms of Service shall apply from the effective date.

  3. If a User uses the Service after the effective date of the changed Terms, they shall be deemed to have agreed to the changed Terms of Service.

Article 14 (Public Announcement and Notification)

If there are matters to be communicated regarding the Service, the Company shall announce them by posting on the Company website or within the App, or by sending individual emails to the addresses registered by Users in the Service.

Article 15 (Subcontracting)

The Company may, at its discretion, subcontract all or part of its operations specified in these Terms to a third party.

Article 16 (Prohibition of Assignment of Rights and Obligations)

Users may not assign their contractual status or any part of their rights and obligations under any contract based on these Terms to a third party without the prior written consent of the Company.

Article 17 (Governing Law and Jurisdiction)

The interpretation and application of these Terms shall be governed by the laws of Japan. Any disputes arising between the Company and Users out of or in connection with the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Enacted and Effective: December 14, 2025